Moving from Surviving to Thriving

RESILIENCE CONFERENCE 2017: MOVING FROM SURVIVING TO THRIVING

DECEMBER 6-7, 2017 : CROWNE PLAZA MINNEAPOLIS WEST

HEALTHCARE PROVIDER RESILIENCE CONFERENCE OVERVIEW

Making a difference in the lives of others – this is the reason many of us were drawn to our roles in healthcare. We enter into the lives of our patients, their families, and our communities at times of stress, trauma, and uncertainty. We bring comfort, relief, and presence.

This care, however, comes at a cost. The stories we hear and the care we provide to our patients affects us. Regulatory requirements, pressures to reduce healthcare costs, increasing time constraints, and being rated and measured on everything we do have become a part of our everyday realities.

In response, we cut ourselves off from feeling. We numb our emotions. We look for escape in unhealthy ways. These are the reasons burnout rates continue at alarming rates.

How do we begin to get off the merry-go-round? How do we become more present not only at work, but at home? How do we begin to reclaim the care we need for ourselves so that we can better care for others? This work is the focus of this conference, and the speakers understand the challenges and the chaos we each face in our professional and personal lives.

While none of us has mastered this work, we’ve learned the power of sharing our stories, our experiences, and tools that can be used to make a difference. We’re learning to develop resilience, a strong sense of well-being, greater social connection, improved sleep, and better working memory.

This conference represents a unique collaboration of physicians, nurses, and hospital leaders from multiple health systems who have come together for one purpose – to impact the lives of individuals, communities, and organizations by promoting health through resilience.

Wherever you are in your own journey, this is a great place to start. We hope you join us!

Cost for this CME/CEU certified course is $300.

Registration includes appetizers and entertainment for the December 6th Peabody Players. Breakfast, lunch, and refreshments are included for the December 7th conference. To ensure a comfortable environment, attendance will be capped; early registration is recommended.

REGISTER NOW

CONFERENCE AGENDA

 DECEMBER 6, 2017
6:00 PM Registration & Social Connections Gathering Crowne Plaza
7:00 Peabody Players Peabody Players
8:00 Social Connections Crowne Plaza
 DECEMBER 7, 2017
7:00 AM Breakfast & Registration Crowne Plaza
8:00 Introduction & Welcome  Corey Martin, MD & Jason Halvorson, MD
8:15 Physician Culture, Expectations and Burnout David Abelson, MD
9:15 Break Crowne Plaza
9:30 Breakout Sessions:

Self-Compassion: Good Medicine
Christy Secor, RN, DNP, CDWF

Love What You Do: Social Science Ideas & Exercises for Purposeful Work
Wendy Laine, MD

Death, Dying and Love as a Widowed Physician: The Symbiotic Dichotomy of Love and Grief
Andrew Mayo, MD

Reclaiming the Joy in Medicine: Personal Practices and Systemic Approaches
Laurie Drill-Mellum, MD

10:15 Break Crowne Plaza
10:30 Breakout Sessions:

The Power of “Good Morning”
Jason Halvorson, MD

A Story of a Journey: Lessons from Antiquity That Inform a Systemic Approach to Improving Resiliency
Paul Terry, Ph. D.

“SMART” Stress Management & Resilience Training: A Method to Promote Health & Happiness for Ourselves & our Patients
Jane Oh, MD

A Life Well Lived. Rediscovering Joy, Meaning and Purpose in Our Work and Personal Lives.
Corey Martin, MD

11:15 Break Crowne Plaza
11:30 Surviving the Unthinkable and Building a Life You Love Courtney Baechler, MD
12:00 PM Lunch Crowne Plaza
1:00 In Search of Joy in Practice Christine Sindky, MD FACP
2:00 Break Crowne Plaza
2:15 Breakout Sessions:

How to Create a Resilient Community Outside Healthcare
Tom Bauman

Mindfulness in Healthcare
Robert Eric Dinenberg, MD, MPH

The Threads of Vocation: Finding Joy and Purpose In Our Work
Loie Lenarz, MD

Dismantling the Stigma of Clinician Burnout
Diane W. Shannon, MD, MPH

3:00 Break Crowne Plaza
3:15 Lessons from a Grateful Patient Rolf Benirschke
4:15 Closing Comments  Corey Martin, MD & Jason Halvorson, MD
Crowne Plaza

INTENDED AUDIENCE

This program is designed for physicians, administrative leaders, physician assistants, nurse practitioners, pharmacists, physical therapists, nurse leaders, social workers, chaplains, and other clinicians involved in patient care. Other members of the care team may also find it beneficial.

CONFERENCE OBJECTIVES

» Share knowledge, the results of research, and lessons learned on the prevalence, drivers, and consequence of burnout among healthcare providers.

» Discuss strategies addressing the challenges and barriers we face as a healthcare provider in today’s complex healthcare environment.

» Identify and discuss best practices and experiences in building individual and organizational resilience.

» Foster resilience through the building of relationships and social connections.

PEABODY PLAYERS

Peabody Players

The Peabody Players specialize in improv comedy. Our comedians have a combined performance total of 100 + years! Our shows are CLEAN, and are family-friendly. When you come to a show, get ready to laugh. Our comedians are some of the best in the Twin Cities!

Heather Gerard-Peabody created The Peabody Players after moving to the North Metro and realized that live entertainment was lacking in the area. Heather got her first laugh at the ripe age of 6 months old, and the rest is history. She brings with her more than twenty years of performance experience across the Midwest and New York. Heather’s background includes comedy, musical theater, television commercials, and film.

Peabody is a professional stand-up and improv comedian, performed the role of Tracy Turnblad in Hairspray at the Chanhassen Dinner Theaters, and was even cast in an episode of “Law and Order.” She attended the American Musical and Dramatic Academy in New York City and holds a BS degree (insert joke here) in Journalism and Theater from UW-River Falls.

Comedians that perform with The Peabody Players include:  Grant Dawson, Joe Lovitt, Carl Olson, Chad Dutton, Kristen Kuehn, and Charles Horn.

CONFERENCE SPEAKERS

David Abelson

DAVID ABELSON, MD

David Abelson, MD has had a long and varied career in medicine, health system design, and executive leadership. David trained in general internal medicine and practiced first in private practice and then at Park Nicollet Health Services, a large integrated delivery system in metropolitan Minneapolis. In the early 1990’s he began his leadership career beginning with clinical process improvement followed by multiple positions including Chief Medical Information Officer and Vice President of Strategic Improvement.

In 2010 David became the CEO of Park Nicollet Health Services and cultivated a culture of Head+Heart, Together. As CEO, David was passionate about supporting healing experiences for patients and families. He led the direction of Park Nicollet to value-based payment culminating in 2013 with a merger with HealthPartners, an organization combining care delivery with insurance. As Senior Vice President of HealthPartners and CEO of Park Nicollet , David led a delivery system with multiple hospitals, clinics and specialties with a combined annual revenue of $2.2 billion.

David retired in 2014. Despite retirement, he could not resist the pull of helping organizations collaborate. In is now the President of the Institute for Clinical Systems Improvement (ICSI), a collaborative of health plans and care delivery systems dedicated to improving care in Minnesota.

David publishes a regular blog, Between Two Waves of the Sea which contains reflections by a physician, patient and health care CEO. He has a special interest in mindfulness and leadership.

Courtney Baechler

COURTNEY BAECHLER, MD, MS

Courtney Jordan Baechler, MD, is vice president of the Penny George™ Institute for Health and Healing, the prevention and wellness clinical service line of Allina Health. Baechler attended the University of Minnesota, where she earned a bachelor’s degree in mathematics, a medical degree from the School of Medicine, and a master’s degree in epidemiology and public policy from the School of Public Health. She is currently practicing integrative preventive cardiology. Baechler has served on the national prevention committee for the American College of Cardiology and the Minnesota Department of Health State Prevention of Cardiovascular and Stroke Committee. She has served as a consultant to the Statewide Health Improvement Plan and chair of the clinical work group for Minneapolis. She is one of the authors of the Healthy Lifestyle Guideline for the Institute for Clinical Systems Improvement.

Christine Sinsky

CHRISTINE SINSKY, MD

Dr. Sinsky is the vice president of professional satisfaction at the American Medical Association. A board certified internist, she also practices at Medical Associates Clinic and Health Plans in Dubuque, Iowa.

Dr. Sinsky has worked to elevate national awareness of health professional well-being as an important driver of health system performance. From 2011 to 2012 she led “In Search of Joy in Practice: A Report of 23 High-Functioning Primary Care Practices,” a project of the ABIM Foundation. She also co-authored the 2013 paper “From Triple to Quadruple Aim: Care of the Patient Requires Care of the Provider.” At the AMA she leads the development of initiatives to improve clinician well-being and reduce burnout.

Dr. Sinsky is a fellow of the American College of Physicians (ACP) and is the recipient of the Iowa ACP 2013 Laureate Award. A frequent invited lecturer on practice innovation, redesign and physician satisfaction, Dr. Sinsky has presented widely, both nationally and internationally.

Dr. Sinsky received her bachelor’s and medical degrees from the University of Wisconsin, and completed her post-graduate residency at Gundersen Medical Foundation/La Crosse Lutheran Hospital in LaCrosse, Wisconsin, where she served as chief medical resident.

Rolf Benershke

ROLF BENIRSCHKE

Rolf’s third season as a placekicker in the NFL was cut short when he collapsed on a cross-country team flight while battling ulcerative colitis. He would need two emergency surgeries within six days as his life hung in the balance for six weeks in the intensive care unit. After a miraculous comeback, he returned to play seven more seasons with the San Diego Chargers, becoming the first NFL player ever to wear an ostomy bag and was honored to be named the NFL Walter Payton Man of the Year, NFL Comeback Player of the Year and was inducted into the Chargers Hall of Fame.

Following his NFL career, Rolf became a respected leader and speaker in the health care industry and co-founded Legacy Health Strategies, a patient engagement company. He enjoys working with organizations that have a heart for patients like the Crohn’s & Colitis Foundation, San Diego Blood Bank and numerous other charities. He is also the founder of the Rolf Benirschke Legacy Foundation and the author of three books, including his autobiography, Alive & Kicking.

THE DAY IN DETAIL

PHYSICIAN CULTURE, EXPECTATIONS & BURNOUT

  • Understand how physician culture learned in residency contributes to burnout
  • Understand how expectations of ourselves contribute to burnout
David Abelson

DAVID ABELSON, MD

David Abelson, MD has had a long and varied career in medicine, health system design, and executive leadership. David trained in general internal medicine and practiced first in private practice and then at Park Nicollet Health Services, a large integrated delivery system in metropolitan Minneapolis. In the early 1990’s he began his leadership career beginning with clinical process improvement followed by multiple positions including Chief Medical Information Officer and Vice President of Strategic Improvement.

BREAKOUT SESSION ONE

Self-Compassion: Good Medicine

By the end of the presentation, participants will be able to:

  • Differentiate thought processes that do / do not represent self-compassion.
  • Review the components of self-compassion.
  • Explore the importance and value of self-compassion in our personal and professional lives.
  • Discuss practical ways to implement self-compassion.
Christy Secor

CHRISTY SECOR, RN, DNP, CDWF

Dr. Christy Secor has brought her experience as a nurse in military and civilian hospitals as well as in higher education to her current role at Buffalo Hospital in Quality / Regulatory, Patient Experience, and as a leader for the Bounce Back Project – a community based program that promotes health by increasing happiness. Dr. Secor received her baccalaureate degree from the University of North Carolina – Chapel Hill and her master’s degree from Indiana Wesleyan University. She completed her Doctor of Nursing Practice (DNP) degree at St. Catherine’s University. Her doctoral work focused on building self-care among nurses in order to decrease burnout, compassion fatigue, and to promote resiliency.

Dr. Secor has been honored for her work with nursing students with an award for faculty excellence. She is also the recipient of two Florence Nightingale Professional Nursing Achievement awards. Most recently, her work with the Bounce Back Project was recognized by Allina Health in 2016 with the Commitment to Care Award.

Love What You Do. Social Science Ideas & Exercises for Purposeful Work

  • Define social science terms and how they relate to thriving vs burnout
  • Be able to practice a short meditation and journaling technique.
  • Identify resources for continued support and practice of mindfulness and reawakening purpose in your career.
Wendy Laine

WENDY LAINE, MD

Wendy Laine, MD is the Wellness Director at Emergency Physicians PA, who staff over 170 physicians, 40 APCs and 300 scribes at 7 hospitals and 3 Urgency Rooms in the metro area. She practices at Mercy Hospital-Unity Campus. She lives in New Brighton with her family and wants you to love what you do.

Death, Dying & Love as a Widowed Physician: The Symbiotic Dichotomy of Love & Grief

  • Build awareness of the multiple roles a physician family member takes on in a health crisis
  • Understand the concept of the dichotomy of love and grief
  • Build awareness of the basic concept of hospice and the role it can play for the bereaved
Andy Mayo

ANDREW MAYO, MD

Dr. Mayo is a Board Certified Family Physician. He is a University of Minnesota Medical School graduate, and completed his Family Medicine Residency through the University of Minnesota Bethesda Program. Driven by his passion for education, for several years, Dr. Mayo acted as preceptor through United Family Practice, hosting and instructing family practice residents in a rural setting. Along with his Family Practice Clinic at River Valley Medical Center in WI from 1997 to his recent departure in 2014, Dr. Mayo acted as Physician Coordinator for St. Croix Regional Medical Center. Dr. Mayo is currently is the Chief Medical Officer for St. Croix Hospice. His involvement in hospice is a passion that has been strengthened by his own personal experience.

Reclaiming the Joy in Medicine: Personal Practices and Systemic Approaches

Research shows that over half of US physicians report symptoms of burnout, including emotional exhaustion, detachment and a low sense of accomplishment. This epidemic of stress has far-reaching impacts. It affects health care safety and patient care, in addition to employee satisfaction and engagement. It also leads to workforce shortages and consequent staffing challenges. We will explore some of the leading factors that contribute to burnout and share a variety of techniques, programs and resources to promote wellbeing, engagement, and joy in the practice of medicine. Through physician leadership as well as personal intention and focus, we can “reclaim” our joy. We physicians are smart, motivated, and relentlessly committed to improvement science.

At the conclusion of this program the participants will:

  • Discuss the current data regarding physician burnout and review downstream effects, personally and organizationally
  • Identify how burnout affects health care organizations and patient safety
  • Learn personal and organizational practices for enhancing resiliency
Laurie Drill-Mellum

LAURIE DRILL-MELLUM, MD

As a practicing MD with a master’s degree in public health and more than 25 years as an emergency medicine physician, Dr. Drill-Mellum brings an insured physician’s perspective to the purpose, vision and values of MMIC and the other member companies of Constellation. She works cross-functionally, leveraging her experience in clinical, allopathic and integrative, medicine, and risk and patient safety. Dr. Drill-Mellum speaks nationally and internationally on topics in health care that can affect patient safety, including clinician burnout and resilience, team communication and diagnostic error. Her role as chief medical officer at Constellation provides an opportunity to share what she’s learned about people and medical culture through her studies of anthropology, behavior, public health, emergency medicine, integrative medicine, and leadership.

BREAKOUT SESSION TWO

The Power of “Good Morning”

  • Learn tools to help cultivate joy in your work
  • Understand the power of words in developing teams
Jason Halvorson

JASON HALVORSON, MD

A native of Buffalo, MN, Jason is currently the President of Stellis Health, PA working at clinics in Buffalo, Monticello, and Albertville-St. Michael. Dr. Halvorson obtained his undergraduate degree at St. Olaf College in Northfield, MN. He is a graduate of the University Of Minnesota School Of Medicine having participated in the University of Minnesota-Duluth School of Medicine program. He completed his specialty training through the University Of Minnesota Department Of Family Practice Residency program at St. Joseph’s Hospital in St. Paul, MN. He is a graduate of the University of St. Thomas Physician Leadership College. Outside of work he enjoys golf, watching movies with his wife and contemplating various ways to procrastinate. He is grateful to have the opportunity to bring the concepts of the Bounce Back Project to others. He lives in Buffalo with his wife and three children. As a lifelong Minnesota Vikings fan, he came to understand the importance of resilience at a very young age.

A Story of a Journey: Lessons from Antiquity that Inform a Systemic Approach to Improving Resiliency

  • Reflect on how each participants’ personal and professional journey informs their approach to promoting health in their organization.
  • Discuss “Kaizen” and Deming’s principles that can be used to improve expert management of wellness programs and resiliency initiatives.
  • Describe and discuss “standard work” using process improvement industry parlance and identify elements of health promotion that would benefit from standardization.
  • Explain whether adherence to basic principles espoused by our mentors determine whether your wellness program will have “the right mix.”
Paul Terry

PAUL TERRY, Ph. D

Dr. Paul Terry is president and CEO of the Health Enhancement Research Organization (HERO), a national think tank dedicated to advancing best practices in employee health promotion. Before HERO, Terry was president and CEO at StayWell, a national provider of population health management programs and before StayWell, Paul served as president and CEO at The Park Nicollet Institute, a national leader in health services research and education.  He earned his Ph.D. from the University of Minnesota and his Masters from Minnesota State University at Mankato where he was honored with the Distinguished Alumni Humanitarian Award.

Terry is an editor of the American Journal of Health Promotion and is a Past-President of the Minnesota Public Health Association.  Paul received two Senior Fulbright Scholarships and the Prevention programs that Dr. Terry developed won the C. Everett Koop National Health Award.

“SMART” Stress Management & Resilience Training: A Method to Promote Health & Happiness for Ourselves & Our Patients

  • Understand the Relaxation Response
  • Learn how to elicit the Relaxation Response through meditation, yoga, Thai chi, payer and/or mindfulness
  • Understand cognitive restructuring
  • Understand the practice of finding joy through vulnerability, gratitude, optimism and hope
Jane Oh

JANE OH, MD

Dr. Oh grew up in Wisconsin, the daughter of South Korean immigrants. She went to college in Madison and medical school in Milwaukee. Her residency training in internal medicine was done at HCMC. She has been practicing Internal Medicine at Park Nicollet since then.

Jane Oh has been practicing yoga since 1991 and began her yoga teacher training in 2012. She has been teaching yoga at CorePower Yoga since 2014. She is currently being trained in Stress Management and Resilience Training through the Benson-Henry Institute for Mind Body Medicine at Harvard Medical School with the goal of bringing this training to patients and health care providers, because she believes in it!

A Life Well Lived. Rediscovering Joy, Meaning and Purpose in Our Work and Personal Lives.

  • Select tools that can be used to promote personal self-care/resiliency
  • Identify at least one boundary to set in order to be more generous in your assumptions
  • Name at least two practices of self-compassion.
Corey Martin

COREY MARTIN, MD

Corey Martin is a Yale-trained family physician driven to change the delivery of healthcare and improve the mental and physical health of our communities. He is a founder of the Bounce Back Project and lead physician in Allina Health’s response to clinician burnout. Driven to do this work by the loss of two colleagues and friends, Corey strives to create an environment of opportunity in which all of us can do the deep, heartfelt work of changing the way we show up and interact in each other’s lives. One of the ways he does this is by facilitating resilience retreats across the United States and throughout the world. In his free time, he enjoys working on his farm that he has recently turned into an event center. He lives in Buffalo, MN with his wife and three daughters. He is a recovering perfectionist and an aspiring “good enoughist”

SURVIVING THE UNTHINKABLE & BUILDING A LIFE YOU LOVE

  • Learning how to thrive
  • Be able to recognizing boundaries and learning to enforce them
  • Use everyday activities to find joy in your work and life
Courtney Baechler

COURTNEY BAECHLER, MD

Dr. Baechler is vice president of the Penny George™ Institute for Health and Healing, the prevention and wellness clinical service line of Allina Health. Baechler attended the University of Minnesota, where she earned a bachelor’s degree in mathematics, a medical degree from the School of Medicine, and a master’s degree in epidemiology and public policy from the School of Public Health. She is currently practicing integrative preventive cardiology. Baechler has served on the national prevention committee for the American College of Cardiology and the Minnesota Department of Health State Prevention of Cardiovascular and Stroke Committee. She has served as a consultant to the Statewide Health Improvement Plan and chair of the clinical work group for Minneapolis. She is one of the authors of the Healthy Lifestyle Guideline for the Institute for Clinical Systems Improvement.

IN SEARCH OF JOY IN PRACTICE

  • Discuss the rationale for creating STEPS Forward and the solutions it brings to practicing physicians
  • Bring home at least one simple change to improve access and efficiency in your own practice
  • Use teamwork and planning to ease the physician burden and provide better, more efficient patient care
  • Become inspired about the possibility of reconnecting with the purpose and pleasure of practicing medicine
Christine Sinsky

CHRISTINE SINSKY, MD FACP

Dr. Sinsky is the vice president of professional satisfaction at the American Medical Association. A board certified internist, she also practices at Medical Associates Clinic and Health Plans in Dubuque, Iowa.

Dr. Sinsky has worked to elevate national awareness of health professional well-being as an important driver of health system performance. From 2011 to 2012 she led “In Search of Joy in Practice: A Report of 23 High-Functioning Primary Care Practices,” a project of the ABIM Foundation. She also co-authored the 2013 paper “From Triple to Quadruple Aim: Care of the Patient Requires Care of the Provider.” At the AMA she leads the development of initiatives to improve clinician well-being and reduce burnout.

BREAKOUT SESSION THREE

How to Create a Resilient Community Outside Healthcare

  • Understand the importance of a grass roots initiative
  • Understand the importance of social connection in a community and how it supports a healthcare community
Tom Bauman

TOM BAUMAN

Tom has been in education for 28 years. He is currently in his 16th year as the Activities Director at Buffalo High School. Bauman has an undergraduate degree from St. Cloud State University, a Masters degree from St. Thomas University, and Educational Administrative Licensure from St. Mary’s University in Minneapolis, MN. Tom has been active with “Bounce Back Project” initiatives and has taken an active role participating and leading “Daring” discussions with staff at Buffalo High School and in the Buffalo community. Bauman believes all of our lives are “resiliency” trips. He believes that seeking/accepting understanding is an important key to human health and happiness. Tom lives in Buffalo with his wife Julie. He has 2 sons attending Iowa State University in Ames, Iowa.

Mindfulness in Healthcare

  • Define mindfulness
  • Learn how to practice mindfulness
  • Apply the practice of mindfulness to optimize personal resiliency
  • Apply the practice of mindfulness to optimize quality and safety
  • Explain mindfulness to patients and peers
Eric Dinenberg

ROBERT ERIC DINENBERG, MD, MPH

Robert Eric Dinenberg, MD, MPH is a physician dedicated to population health with a passion for bringing mindfulness to patients and providers. Dr. Dinenberg graduated Medical College of Pennsylvania and Hahnemann University School of Medicine, Philadelphia, Pennsylvania, completed his Occupational and Environmental Medicine residency at University of California at San Francisco, and his Masters of Public Health at University of California at Berkeley.

Dinenberg brought mindfulness to patients in private practice for nine years then served as Chief Medical Officer for a population health company for four years, during which time he integrated mindfulness into population health initiatives. Dinenberg designed and implemented a mindfulness-based resiliency program for healthcare providers at San Mateo Medical Center, a mindfulness for peak performance program for leaders at National University, and a mindfulness for well-being program for veterans with post-traumatic stress disorder at the Palo Alto War Related Illness and Injury Study Center. Dinenberg has published articles in industry journals in the field of health protection and health promotion, has written a book chapter on the health impact of lifestyle and health promotion in Health Promotion in the Workplace, 4th ed., and a book chapter on disability management and prevention in Current Occupational & Environmental Medicine, 5th ed. Dinenberg is the author of Mindfulness and Peak Performance: Touch the Ground, Touch the Sky.

The Threads of Vocation: Finding Joy & Purpose In Our Work

  • Describe guiding principles for teens that help maintain well-being in the workplace
  • Identify personal and professional experiences that have helped shape professional purpose and identity
  • Describe up to three ways to maintain professional and personal well-being
Loie Lenarz

LOIE LENARZ, MD

Lois (Loie) Lenarz, MD, is a Family Medicine physician who works with individuals and teams to help them develop their capacity to lead, and to maintain resilience and passion in their work. She has over 30 years of experience working as a clinician, facilitator and teacher with physicians, hospitals, healthcare systems and educational institutions. She recently retired from her position as medical director of clinician professional development at Fairview Health Services in Minneapolis, Minnesota. She continues to do consulting work and serves as an Associate Clinical Professor at the University of Minnesota.

Dismantling the Stigma of Clinician Burnout

  • Define professional burnout and identify six predictors of burnout
  • Identify the cultural messages in health care that feed the stigma about burnout
  • List three ways to counteract the stigma associated with burnout at the individual and community levels
Diane Shannon

DIANE W. SHANNON, MD, MPH

Dr. Shannon is a physician-writer with expertise in performance improvement in health care. Leaving clinical practice to focus on system-level solutions, she has been a freelance writer for 18 years, interviewing thought leaders and innovators across the country. Her areas of expertise include physician burnout, patient safety, health care reform, and the patient experience. She is the co-author of the recently published book, Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine, which describes how to prevent physician burnout by removing the systems-level barriers that impede and frustrate physicians’ daily work. Dr. Shannon received a bachelor’s of arts degree from Williams College, a medical degree from Jefferson Medical College, and a master’s in public health degree from Harvard University. She completed residency training in internal medicine at St. Elizabeth’s Medical Center in Boston and practiced primary care in the Boston area prior to launching her writing career.

LESSONS FROM A GRATEFUL PATIENT

  • Understand that you and your work are appreciated
  • Learn tools to rekindle your passion for patient care
  • Discover how to find joy in your work
  • Realize the tremendous power of connection
Rolf Benershke

ROLF BENIRSCHKE

Rolf’s third season as a placekicker in the NFL was cut short when he collapsed on a cross-country team flight while battling ulcerative colitis.  He would need two emergency surgeries within six days as his life hung in the balance for six weeks in the intensive care unit.  After a miraculous comeback, he returned to play seven more seasons with the San Diego Chargers, becoming the first NFL player ever to wear an ostomy bag and was honored to be named the NFL Walter Payton Man of the Year, NFL Comeback Player of the Year and was inducted into the Chargers Hall of Fame.

Following his NFL career, Rolf became a respected leader and speaker in the health care industry and co-founded Legacy Health Strategies, a patient engagement company. He enjoys working with organizations that have a heart for patients like the Crohn’s & Colitis Foundation, San Diego Blood Bank and numerous other charities. He is also the founder of the Rolf Benirschke Legacy Foundation and the author of three books, including his autobiography, Alive & Kicking.

THANK YOU

The Bounce Back Project was born out of loss when two highly respected and loved Buffalo Hospital physicians died in 2014. These deaths caused us to pause and ask some important questions – not only about how fragile life is, but the choices we make each day. A group of physicians and hospital leaders later participated in a resilience conference hosted by the Minnesota Hospital Association. At this conference, we learned about a number of tools that promote resiliency and decrease burnout. Our physicians recognized this work held not only personal meaning, but would be meaningful for our patients and our communities.

In our first year, more than 6000 people were a part of our Bounce Back presentations. Individuals are experiencing renewed purpose and meaning. Our physicians are changing the way they practice medicine.

The Bounce Back Project has been privileged to partner with other like-minded individuals across Minnesota who recognize the need and value of this work. We would like to thank the members of our planning team who have provided their time, feedback, and expertise in making this conference possible.

Stellis Health Bounce Back Team
Jason Halvorson, MD – Bounce Back / President of Stellis Health
Amanda Hoffman, MD – Bounce Back / Stellis Health
Corey Martin, MD – Bounce Back / Allina Physician Resilience
Mindy Chivers – Bounce Back / Stellis Health
Jean Carlson – Bounce Back / Stellis Health
Tari Fern – Bounce Back / Stellis Health
Jodi Painschab – Bounce Back / Stellis Health
Lindsay Reiter – Bounce Back / Stellis Health

ADDITIONAL INFORMATION

CONFERENCE LOCATION

Crowne Plaza – Minneapolis West
3131 Campus Drive, Plymouth, MN 55441
763-559-6600

A block of rooms have been reserved with Crowne Plaza at a rate of $129. Please call 763-559-6600 and mention Stellis Health to reserve your room.

REGISTRATION

Online: CLICK HERE to register online now

Mail: Bounce Back Conference, c/o Stellis Health, 1700 Highway 25 North, Buffalo, MN 55313

Fax: 763-684-3790

Cost for this CME/CEU certified course is $300. Registration includes appetizers and entertainment for the December 6th Peabody Players. Breakfast, lunch, and refreshments are included for the December 7th conference. To ensure a comfortable environment, attendance will be capped; early registration is recommended.

A block of rooms have been reserved with Crowne Plaza at a rate of $129. Please call 763-559-6600 and mention Stellis Health to reserve your room.

Presentations will be available for download from the conference website. If you have any special needs or dietary requirements, please notify us when registering so we can make arrangements to accommodate you.

ACCREDITATION

This Live activity, Moving From Surviving To Thriving, Promoting Health Through Resilience, with a beginning date of 12/07/2017, has been reviewed and is acceptable for up to 5.75 Prescribed credit(s) by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AMA/AAFP Equivalency:
AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 credit(s)™ toward the AMA Physician’s Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1.

 

Individuals representing other professional disciplines may submit course materials to their respective professional associations for 6.0 hours of continuing education credit.

CANCELLATION & REFUND POLICY

Substitutions are accepted at any time. If you cancel your registration at any time up to the start of the conference, there will be a $50 administrative charge. No refunds are given after the conference has started.